Our Managed Data Services provide comprehensive, ongoing support for your Microsoft Fabric environment. We handle the technical details so your team can focus on deriving insights from your data, not maintaining infrastructure.
Focus on Business Value
Let your team focus on analytics and insights while we handle the technical maintenance
Proactive Monitoring
Identify and resolve issues before they impact your business operations
Continuous Improvement
Regular updates, optimizations, and enhancements to your data platform
Predictable Costs
Fixed monthly fee with no surprise expenses for maintenance and support
Basic Support
Essential maintenance and support for your Microsoft Fabric environment.
Included Services:
- Monitoring of data pipelines
- Regular health check reports
- Up to 10 hours of support monthly
- Monthly system backup verification
- Email and phone support during business hours
- Simple report modifications
- Quarterly environment review
- Basic user support
Standard Support
Enhanced support with regular updates and extended service hours.
Included Services:
- Everything in Basic Support
- Up to 20 hours of support monthly
- Quarterly dashboard updates
- Proactive monitoring alerts
- Data quality monitoring
- Extended support hours (7am-7pm)
- New report development
- Monthly strategy calls
- Priority email response (within 4 hours)
- Advanced user support and coaching
Premium Support
Comprehensive support with dedicated resources and continuous improvement.
Included Services:
- Everything in Standard Support
- Dedicated resource allocation
- Unlimited support requests
- Continuous data platform optimization
- Data governance oversight
- 24/7 emergency support
- Monthly executive reviews
- Proactive enhancement suggestions
- Custom report development
- Comprehensive user training
Performance Optimization
Regular review and tuning of your Microsoft Fabric environment for optimal performance. We analyze usage patterns, identify bottlenecks, and implement improvements.
User Enablement
Ongoing training and support to help your team maximize the value of Microsoft Fabric. We provide guidance on best practices and help users overcome challenges.
Security & Compliance
Ongoing monitoring and management of security settings, user access, and compliance requirements. We ensure your data platform remains secure.
Scalability Planning
Proactive capacity planning and scalability assessments to ensure your Microsoft Fabric environment grows with your business.
Special Offer
Sign up for an annual managed services contract and receive a 10% discount on the monthly rate. We also offer a 30-day satisfaction guarantee for new clients.