Global Retail Corporation
Multi-channel Retail
Company Size
200+ locations, $500M revenue
Locations
Operations across North America
Timeline
16 week implementation
The Challenge
Global Retail Corporation was struggling with disjointed data systems across 200+ stores, resulting in slow reporting, inconsistent metrics, and an inability to make timely data-driven decisions.
- Each store operated as a data silo with its own reporting systems
- Headquarters spent 3+ weeks creating monthly performance reports
- No real-time visibility into inventory, sales, or customer trends
- Disconnected systems required manual data reconciliation
- Inability to implement company-wide promotions effectively
"By the time we got consolidated reports, the data was already weeks old. We were constantly making decisions based on outdated information."
— VP of Operations, Global Retail CorporationThe Discovery Process
- Identified 7 disparate systems across point-of-sale, inventory, e-commerce, and finance
- Documented 42 manual reporting processes requiring over 200 staff hours per month
- Found data inconsistencies leading to inventory discrepancies of up to 15%
- Determined that decision-makers spent 30% of their time gathering data instead of analyzing it
- Calculated annual lost revenue opportunity of approximately $2.5M due to delayed insights
The Solution
- Implemented Microsoft Fabric as a unified data platform connecting all 200+ retail locations
- Created a centralized data lake with automated data pipelines from all source systems
- Developed a semantic layer that standardized metrics and KPIs across the organization
- Built executive dashboards with drill-down capabilities from company-wide to store-level data
- Implemented real-time sales and inventory monitoring with automated alerts
- Enabled predictive analytics for demand forecasting and inventory optimization
Implementation Timeline
Phase 1
Assessment & Architecture
Weeks 1-4
System assessment, data modeling, and solution architecture designPhase 2
Data Integration
Weeks 5-8
Development of data pipelines and lakehouse implementationPhase 3
Analytics & Dashboards
Weeks 9-12
Development of analytics models and executive dashboardsPhase 4
Training & Rollout
Weeks 13-16
User training, phased deployment, and knowledge transferResults
40%
Faster reporting time across all business units
$2M
Annual cost savings from operational efficiencies
8%
Increase in same-store sales through data-driven decisions
- Real-time visibility into sales, inventory, and customer metrics across all 200+ locations
- Reduction in inventory discrepancies from 15% to less than 2%
- Executive team now spends 70% less time gathering data and more time on strategic decision-making
- Improved promotion effectiveness by leveraging data insights across stores
"Our Microsoft Fabric implementation has completely transformed how we operate. We now have real-time insights that allow us to make informed decisions quickly and respond to market changes as they happen."
— CIO, Global Retail CorporationOngoing Partnership
- Quarterly platform optimization and performance reviews
- Ongoing development of advanced analytics capabilities, including AI-driven customer insights
- Continuous user training and enablement
- Regular strategic planning sessions to align data strategy with business objectives